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Uninstaller doesn't actually remove anything

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Jason member
#1 posted on 6/7/16

The extension uninstaller extension runs and lists the files that it will remove and gives the success message, but it does not actually remove anything.  Any suggestions?

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Teya Veselinova member
#2 posted on 15/7/16

Hello Jason, 

Can you please make sure that the modification of the extension installer is hooked everywhere? You can check for any non-found lines related to the module in the ocmod log.

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Jason member
#3 posted on 15/7/16

where do I find the ocmod log?  

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Teya Veselinova member
#4 posted on 20/7/16

Hello Jason,

You can find it once you go in your admin panel to Extension >> Modifications >> Log tab.

I hope this helps!

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Jason member
#5 posted on 20/7/16

I found 58 entries in the log for uninstall.  Here is one of htem:

MOD: |Extension Uninstaller by iSenseLabs CODE: $data['header'] = $this->load->controller('common/header'); LINE: 51 CODE: $data['token'] = $this->session->data['token']; LINE: 43 CODE: 'url'  => str_replace('&amp;', '&', $this->url->link('extension/installer/ftp', 'token=' . $this->session->data['token'], 'SSL')), NOT FOUND! CODE: 'url'  => str_replace('&amp;', '&', $this->url->link('extension/installer/localcopy', 'token=' . $this->session->data['token'], 'SSL')), LINE: 146 CODE: move_uploaded_file($this->request->files['file']['tmp_name'], $file); LINE: 120 LINE: 158 CODE: $zip_name = zip_entry_name($entry); LINE: 223 CODE: $json['success'] = $this->language->get('text_success'); LINE: 746 CODE: $json['error'] = sprintf($this->language->get('error_exists'), $modification_info['name']); LINE: 624 CODE: public function unzip() { LINE: 508 FILE: admin/controller/extension/modification.php CODE: $this->response->redirect($this->url->link('extension/modification' LINE: 52 LINE: 444 LINE: 516 LINE: 553 LINE: 590 LINE: 625 FILE: admin/language/english/extension/installer.php CODE: <?php LINE: 8 CODE: $data['text_installer'] = $this->language->get('text_installer'); LINE: 48 CODE: $data['installer'] = $this->url->link('extension/installer', 'token=' . $this->session->data['token'], 'SSL'); LINE: 162 CODE: <li><a href="<?php echo $installer; ?>"><?php echo $text_installer; ?></a></li> LINE: 113 LINE: 116 ----------------------------------------------------------------

 

As you see, there is a "Not Found" line there as there is in all of the other entries I looked at.  How do I fix that?

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Jason member
#6 posted on 9/8/16

Is there any follow up to this issue?

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Stoyan Dimitrov member
#7 posted on 28/2/17

Hello Jason,

If you still have this issue, please feel free to open a support ticket at http://isenselabs.com/tickets/open.

Hope this helps!

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