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#1
posted on 8/4/14
Hello,
I am already waiting more than 4 DAYS for an answer from your support on my ticket.
Is there something wrong there????
Henk
#2
posted on 9/4/14
(edited on 9/4/14)
Hello Henk,
Have in mind that we are out of business hours during the weekends. As stated in our Support Policy, it can take up to 72 hours to respond on more complicated cases.
Although most of the support issues are handled within 24 hours, in some complicated cases, weekends and national holidays, it could take up to 48-72 hours, depending on the instance.
We have already addressed your issue.
Enjoy iProductVideo!
#4
posted on 10/4/14
Hello Vlad-i-Slav,
LessEngine is free to use. You can obtain your license code from your purchases screen here at iSenseLabs - http://isenselabs.com/users/purchases