HomeBreadcrumb ArrowModulesBreadcrumb ArrowOpenCartBreadcrumb ArrowFacebookLoginBreadcrumb ArrowNo Pop Up
New Discussion

No Pop Up

User Image
Vinyls Direct member
#1 posted on 15/2/14

Hi

 

Looking great but just doesnt seem to let me or users login, we have added it here http://vinyls-direct.co.uk/account/login but nothing appears when clicking the button,

Please could you help / test

0
User Image
Nikola Hristov member
#2 posted on 17/2/14

Hello Vinyls Direct,

Thank you for reaching us.

We have taken a look at your website and it seems that a third party module is modifying the way URL's are generated on your website. Do you have such extensions (SEO, OpenCart masking etc.) installed? Can you try switching them off and see if the module is working?

0
User Image
Vinyls Direct member
#3 posted on 17/2/14

when i disable the SEO url re-write it works, but i need the SEO links so how can i get the module to work along side the modified urls?

can i edit a file to look for the new url type?

0
User Image
Alexander Minchev member
#4 posted on 20/2/14

Hi,

The FacebookLogin module is 100% Open Source so you can modify the files of the module in order to get it working with that Third-Party software. However we cannot say which files exactly you need to edit because we do not know exactly how the module that you use for SEO URLs works and what exactly causes the modules incompatibility.

We answered to this question as well in your Support Ticket that you have opened in our Support System.

0
User Image
Edgars member
#5 posted on 27/11/14 (edited on 27/11/14)

I have same problem,

did You solve this ?

I have SEO pack pro installed

regards

Edgars

0
User Image
Stoyan Dimitrov member
#6 posted on 27/11/14

Hello Edgars,

I suggest you to open a support ticket at https://isenselabs.com/tickets/open/ where we can take a closer look at your issue and try to develop a fix.

Hope this helps!

0
User Image
oren danos member
#7 posted on 27/11/14

same problem here in PopupWindow ext. i need SEO urls it's a must in every site. how can i get it work?

www.greensmoking.co.il

0
User Image
Stoyan Dimitrov member
#8 posted on 28/11/14

Hello Oren, 

PopupWindow works just fine with SEO URLs. However, if you have issues with your store, I suggest you to open a support ticket at https://isenselabs.com/tickets/open/ where we can take a closer look at your issue and try to develop a fix.

Hope this helps!

0
User Image
jackie member
#9 posted on 31/3/16

I'm having the same issue, ticket until now still no one reply and resolve the problem. Please take a look immediately. URGENT

Ticket ID: 00823509

0
User Image
jackie member
#10 posted on 1/4/16

After 48 hours and I still didn't get any response from the support team. 

 

0
User Image
Teya Veselinova member
#11 posted on 19/4/16

Hello Jackie,

Please, mind that our response time is 48 hours after your last enquiry and if you have sent multiple replies in the ticket thread, the time left refreshes and the ticket moves to the end of the queue, thus, your request gets postponed. Also mind that words such as "Urgent" or "ASAP" don't give you any priority. Thank you for understanding.

We believe that your isssue was solved in the ticket suppport system and were related to your store configuration and PHP version.

0