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Lack of functionnality

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Martin member
#1 posted on 18/8/15

Hey guys,

First of all, good work for the modules, it is funtionnal and very easy to work with. But I think you missed out on a lot of things and i'd like to share it with you so you can improve it on the next version. And PLEASE let me know if i'm all wrong and all my ideas are already available and I cant just see it.

1) Only one template? This can't work. We have to be able to setup many templates and choose when exactly to send it. You don't want to send the same template again and again and again! 

2) The delay time should be in days AND hours. The customer is thirsty for the product NOW, not tomorow. We have to send the email at least after 30 mins he abandoned the cart. And again, choose which template we should use.

So bascially, you should remove all the settings about delay, schedule etc..  in the config tab  and put it under Template instead. So we can easily what template to choose and set it up when exactly to send it. :

Template #1 = after 30mins

Template #2 = After 1 day

Template #3 = After 4 days

and go on...

I am telling you guys, if you do that, it's gonna be a big feature for us and HUGE benefits for your since nobody else does that.

 

Please let me know what you think :) 

 

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Stoyan Dimitrov member
#2 posted on 1/9/15

Hello Martin,

Please take a look at this article: https://isenselabs.com/posts/abandonedcarts-qa. You can see how actually the module works and why some of the features that you request cannot be implemented that easily.

Hope this helps! 

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severin tatush member
#3 posted on 30/10/15

I totally agree. When the e-mail is sent one hour after leaving the cart the conversion rate is 11%. After 24 hours this drops to 6% and after 7 days merely 3%.

Gonna take a look at that article now. Cheers

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Chris member
#4 posted on 31/10/15

Totally agree as well. Needs to be hours option and multiple templates Sending the next day is pretty much useless

Example: 1st email goes out as reminder, they dont order so second with discount goes out next day.

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Stoyan Dimitrov member
#5 posted on 25/3/16

Hello Guys,

This feature is already implemented in AbandonedCarts for OpenCart 2.x. You are able to create as much templates as you want with different delays.

Hope this helps!

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