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Abandoned Cart Issue

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Matthew member
#1 posted on 19/2/16

When a customer get sents an email for an Cart that is full and needs to be checked out, how do i created a button that takes them back to the Checkout with the items that they did not check out.

Right now i can only see the option to click each individual product

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Stoyan Dimitrov member
#2 posted on 17/3/16

Hello Matthew, 

Thank you for reaching us on this!

You can create a button which leads to the shopping cart of your store. When a customer clicks on the link, he/she will see the products which they have added to it, so with that you should be good to go.

Hope this helps!

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Rok Jambrošič member
#3 posted on 15/5/16

Hi,

So we have installed AbandonedCarts 4.1.2, i dont see a option to add button witch leads to CART with products originaly putted in cart.

Can you help me with that. 

Mail me to: info@incubator.si please.

Nice regards, Rok Jambrošič

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Peter member
#4 posted on 7/6/16

me to please....

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Teya Veselinova member
#5 posted on 20/6/16

Hello Peter and Rok,

Please, open up a support ticket in our support system relating these issues there. Abandoned carts is a paid module and it comes with a one-year premium support.

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jdsawlor member
#6 posted on 11/11/16

I've just placed my e-store website online and noticed that AbandonedCarts isn't recording customers names, phone numbers or e-mail addresses. It only shows ip addresses and the shopping carts items. I tried running an order with my own details and could see the shopping cart items and my ip but no name etc. Could someone please help me with my issue. Jeff. 

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Stoyan Dimitrov member
#7 posted on 24/2/17

Hello jdsawlor,

Please, open up a support ticket in our support system relating these issues there. Abandoned carts is a paid module and it comes with a one-year premium support.

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