Are you looking for a way to establish quick and friendly communication with your customers? FacebookMessage is a great way to keep in touch, gather information and increase your sales on desktop, or any mobile device. A customer sends you a message via the widget in your store, which becomes a conversation starter that might even lead to a sale over the Facebook Messenger.
More than 74% of online shoppers are active with their Facebook profiles. It’s very easy to turn that into a customer support channel using informal communication as a way to connect with customers as with your regular friends on Facebook.
Main Features:
✯ Two-way Communication. In a new way - Get customer support to the next level. Allow customers to send messages to your Facebook Page right from your store. Once a customer send a message the conversation goes into their Messenger.
✯Mobile or desktop - Enable/disable the module on mobile devices
✯ Multi-page support- Connect and respond to multiple pages you administer
✯ Choose Widget Text and Style - Easy set the FacebookMessage widget text and configure the widget style. Choose between 3 predefined widget styles - Facebook Like widget, Metro design or Messenger icon.
✯ Full Chat History - All messages sent through FacebookMessage goes in your Facebook Page. This way, you can review the history at any time.
✯ Your Page on the Widget - FacebookMessage gives a direct access not only to messages but to your Facebook page as well.
✯ Message Response Time - Facebook pages feature response time. This is a mirror on how fast you are handling customer questions. Considering you are responding fast, your customers will be more willing to get in touch with you.
✯ Multi-Store Support - Enjoy FacebookMessage on all your stores running on OpenCart. FacebookMessage provides full support for the OpenCart multi-store feature.
✯ Multi-Lingual Support - If your store is running in more than one language, FacebookMessage does too.
✯ Clean and crisp implementation - No core files overwritten.
Note: Due to the recent changes in Facebook API, the Facebook Message chat does not work on the Internet Explorer browser.
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Two-way Communication. In a New Way
Get customer support to the next lever. Allow customers to send messages to your Facebook Page right from your store. Once a customer send a message the conversation goes into their Messenger.
-
Choose Widget Text and Style
Easy set the FacebookMessage widget text and configure the widget style. Choose between 3 predefined widget styles - Facebook like widget, Metro design or Facebook Messenger icon.
-
Full Chat History
All messages sent through FacebookMessage goes in your Facebook Page. This way, you can review the history at any time.
-
Your Page on The Widget
FacebookMessage gives a direct access not only to messages but to your Facebook page as well.
-
Message Response Time
Facebook pages feature response time. This is a mirror on how fast you are handling customer questions. Considering you are responding fast, your customers will be more willing to get in touch with you.
-
Multi-Store Support
Enjoy FacebookMessage on all your stores running on OpenCart. FacebookMessage provides full support for the OpenCart multi-store feature.
-
Multi-Lingual Support
If your store is running in more than one language, FacebookMessage does too.
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Premium Support
By purchasing FacebookMessage, you are entitled to 1 Year Premium Support that will get you up and going. You are also granted access to our ticket/feature request system as well as to module updates, current promotions, special bundles etc...
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