Refunds Policy

iSenseLabs’ 30-days-money back guarantee ensures that iSenseLabs customers can get 100% of the money they used to purchase iSenseLabs products, if they are not happy with iSenseLabs products and service. As a developer and seller of non-tangible, digital goods, customers MUST meet the following criteria in order to qualify for a refund:

If any of iSenseLabs product’s is corrupted, malfunctioning, does not work as described or iSenseLabs support team cannot solve customer's issues, the customer qualifies for a full product refund. 

Refunds WILL NOT be granted under the premises of:

 

  • The product is not what the customer thought it would be
  • The product does not have a feature that the customer thinks would be nice
  • The product does not work and the customer has never contacted iSenseLabs Support Team
  • The product does not support customer’s e-commerce version
  • The product does not support customer’s e-commerce platform
  • The customer purchased the product more than 30 days ago

 

Prior to purchasing any of iSenseLabs products, please make sure you test-drive and check all of the product's specifics. Should any questions, issues, troubles about any of iSenseLabs products arise, please refer to iSenseLabs Support team by opening a support ticket here https://isenselabs.com/tickets/open