8 Ways to Optimize your eCommerce Customer Service

When it comes to streamlining a business, customer service may not be your priority to invest money on, but you can’t overlook it. If you can optimize your customer service, it can help more than you think. Find your ways to take your customer service to a new level in this following list. 
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Turn Chat Into Sales with the New Facebook Messenger for OpenCart

iSenseLabs introduce a faster way for OpenCart merchants to have real-time conversations with customers using the Messenger app in their stores.
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Advance Your eCommerce Store With Live Chat Vol.3

January 15, 2016
After explaining what live chat is, what it does and how it should be used, it is time to mention who provides the software and what businesses over the world think about it.
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Using Live Chat to Advance Your eCommerce Store Vol.2

November 24, 2015
After acquiring the live chat software, you will need to learn how to use it, and it's important to figure out what your visitors expect as well as what they need from a regular conversation. Usually, most users just prefer to receive a short and concise answer to a question that helps them make a quick decision without any hesitation.
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Using Live Chat to Advance Your eCommerce Store Vol.1

November 16, 2015
This is the first of three posts that will cover the live chat as a SaaS. The three parts will explain what a live chat does, why is it so beneficial, who are the leading providers and how it is utilized throughout the eCommerce sector. Let’s start!
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